Privacy Policy jqkclub88 – Member Personal Data Protection

00 Introduction

Jqkclub88 is fully committed to protecting the privacy and personal data of every member who uses our platform. We understand that your personal information is a trust that must be handled with care and responsibility.

This Privacy Policy details the types of information we collect, the purposes for collection, how we store and protect your data, and the rights you hold as a data owner. This document applies to all users of jqkclub88.pro, the mobile app, and any other services we offer.

Jqkclub88 complies with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently.

01 Information We Collect

Jqkclub88 collects various types of personal information to enable us to provide the best, most secure, and personalised service to every member. The information we collect can be divided into three main categories:

A. Information You Provide Directly

• Full name as shown on your official identification document.
• Date of birth for age verification purposes (18 years and above).
• Email address and phone number for account communication purposes.
• Current valid residential address.
• Bank account or digital wallet details for processing deposits and withdrawals.
• A copy of your identification document (identity card or passport) during the KYC process.
• Username and password chosen during registration.

B. Information Collected Automatically

• IP address and general geolocation data.
• Device type, operating system, and web browser version used.
• Game session data including date, time, game type, and wagering results.
• Activity log of logins and logouts, including timestamps.
• Cookie data and similar tracking technologies to enhance the user experience.
• Communication records with the customer support team.

C. Information From Third Parties

• Identity verification data from accredited KYC service providers.
• Transaction data from payment processors such as FPX, Touch 'n Go eWallet, and GrabPay.
• Basic profile information from social media platforms if you register via that method.

02 Personal Data Usage Purpose

Every piece of information we collect is used for a clear and lawful purpose. jqkclub88 uses your personal data for the following:

You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings. Withdrawing consent will not affect the validity of any data processing that has already taken place.

03 Data Storage & Protection

The security of your personal data is a responsibility we take extremely seriously. jqkclub88 implements multiple layers of technical and organisational security to ensure your data remains protected at all times.

• All data transmitted between your device and jqkclub88 servers is protected with 256-bit SSL encryption, the highest industry-standard security in the business.
• Your account password is stored in hashed format using the bcrypt algorithm – no one, including our staff, can view your original password.
• Bank card and digital wallet information is processed through PCI DSS-compliant payment processors and is not stored directly on jqkclub88 servers.
• Access to members' personal data is limited strictly to staff who require it to perform their duties, enforced through role-based access control (RBAC).
• Security monitoring systems operate around the clock to detect and respond to any threats or intrusion attempts.
• Data backups are performed on a regular basis and stored in a secure, separate location to ensure continuity of service.

Your personal data will be retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Following account closure, certain data may be retained for a period stipulated under Malaysia law for audit and regulatory compliance purposes.

04 Data Sharing with Third Parties

Jqkclub88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We only share your information in limited and necessary situations as follows:

• Payment Service Provider: FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and crypto processors receive only the transaction information strictly necessary to process your payment.
• KYC Service Provider: Approved identity verification companies receive your documents for verification purposes only and are bound by strict confidentiality agreements.
• Game Provider: Game software companies partnering with jqkclub88 receive the session data required to operate games fairly and transparently.
• Legal Authority: jqkclub88 will disclose information when required by a court order, directive from a law enforcement agency, or a valid legal obligation in Malaysia.
• Analytics & Security Services: Analytics and cybersecurity tool providers we engage may receive anonymised data to enhance platform performance and security.

All third parties that receive your data are bound by data processing agreements requiring them to protect that information to the same or higher security standards that we uphold.

05 Cookies & Tracking Technologies

Jqkclub88 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• User Preference Cookies: Saves your preferences such as language, display settings, and your favourite game configurations.
• Analytics Cookies: Helps us understand how members use our platform so we can continuously improve the overall user experience.
• Marketing Cookies: Used to display relevant promotional offers based on your gaming activity. You may opt out of these cookies.

You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect certain features of the jqkclub88 platform.

06 Your Rights as a Data Owner

As a jqkclub88 member and owner of your personal data, you have the following rights protected under Malaysia's data protection laws:

To exercise any of these rights, please contact our support team via live chat. We will respond to your request within 30 business days. In some cases, we may need to verify your identity before processing the request.

07 International Data Transfers

In the course of its operations, jqkclub88 may transfer your personal data to servers or service providers operating outside Malaysia. Any such transfer is only carried out when:

• The recipient country provides an equivalent or higher level of data protection.
• Overseas service providers are bound by strict data processing agreements that guarantee protection equivalent to Malaysia's standards.
• The transfer is necessary for the performance of a contract between you and jqkclub88, for example to process international payment transactions.

Jqkclub88 ensures that all international data transfers are carried out in accordance with Malaysia's Personal Data Protection Act 2010 and will not expose your data to unreasonable risk.

08 Policy Changes & How to Contact Us

Jqkclub88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. You will be notified of any material changes through:

• A prominent notice on our platform's home page.
• Notification email to the address registered in your account.
• In-app notifications during your next login session.

Continued use of the jqkclub88 platform after policy changes take effect constitutes your acceptance of the latest version. The most recent update date is always displayed at the top of this page.

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact our Data Protection Officer (DPO) via: